Meeting: start
- Do we have [Name] on the call?
- Are we good to go?
- Ok, let's get started.
- Ok, let's kick off.
- Shall we start?
- We have a lot to discuss today so let's start.

Meeting: share screen
- Let me share my screen with you.
- I'm going to share my screen.
- I'm going to switch over to the Chrome window now.
- I'm going to pull up my presentation.
- Can everybody see the first slide?

Meeting: problems
- Sorry, I'm having some technical difficulties here.
- Our internet connection seems to be slow. Please bear with me while the page is loading - it might take a few minutes.
- I think there is a problem with the internet connection at our end.
- Hold on a minute.
- Hang on ... Is that better?
- Just a second, I'm going to turn the volume up.
- We are looking into it.
- We are trying to fix it.
- Let me just refresh the page and try again.

- Did we loose [Name] again?
- Are you there, [Name]?
- Sorry guys, I got cut off.
- Yes, it is fine now.
- Yes, you are back again now.

- The screen is blank/frozen.
- You are breaking up a bit.
- There's a bit of an echo on the line.
- Sorry, I was on mute.

Meeting: interrupt
- Can I cut in here for a second?
- If I can just jump in here for a moment ...
- Just want to interject here ...
- Sorry to interrupt.
- Sorry for interruption.
- Sorry, go ahead.
- Where was I?
- Let me start over again?
- Sorry, I'm late.
- Sorry, I have to jump to another call.

Polite: would, could, may
- Could you call me later please?
- Could you give me more information please?
- Would you please help me with the report?
- Would you be so kind as to tell me his email?
- Could you be so kind as to send me the report before the end of the day?
- May I have some water, please.

Polite: bumper phrases
- I'm afraid ...
- Unfortunately, ...
- I am not sure ...
- With all respect, ...
- I'm sorry but ...
- With all respect, I have to decline your offer.

- a little, - a bit, - a little bit, - a few, - slightly, - one or two

- The price is a little high for us.
- We are having one or two problems with the new product.
- We might run slightly over the budget.

Polite: negative = not+positive
- bad, terrible = not good
- ugly = not nice
- awful = not pleasant

- This idea is not good for business.

Polite: use past continuous
- I was thinking we need to hire more employees.
- We were aiming to finish this project by the end of the month.
- I was hoping we could sign the contract today.

Polite: passive phrases
- It was understood that ...
- It was agreed that ...
- It was expected that ...
- The most important things are not discussed without our manager.
- We were not invited to the meeting the day before yesterday.

Small talk
- What is the weather like in your location? Is it sunny outside?
- How was your weekend?
- Did you have a good weekend?

Thanks, manager
- I'm really lucky to have you as my manager. You are a true leader and the heart of our team. Thank you for always supporting everyone and helping us believe in ourselves.
- I would like to thank you for all the support you've given me. If it wasn't for you, I never would have achieved the goals that I set for myself.
You've been really helpful along the way.
- Thank you for your guidance. My career growth wouldn't be possible without your valuable advice. I'm really grateful for your help and support.

Thanks, team
- Thank you for your hard work.
- Thank you for your bright ideas and productive brainstorming. The amazing results we've achieved would be impossible without you!
- You have contributed to our project in so many ways. We couldn't have succeeded without the outstanding efforts and time you have invested into our endeavor. Thank you.
- I'm really happy to be a part of such a wonderful team! I want to thank each and every one of you for being so cool, professional, and always ready to help.
- I'm really thankful for the opportunity to work side by side with such remarkable people. The things that we do together are simply incredible! I'm proud to be a part of our team!
- Thank you for sharing your expertise and driving our project forward.

Thanks, person
- Thank you so much for your helpful tips and always being there for me. You are a star!
- You really inspire me to be a better version of myself. I couldn't have come so far without your help. Because of you, now I know what it means to be a «team player». Thanks a bunch!
- I'm grateful to the universe for giving me such an understanding friend and reliable colleague. We can do anything together! Thank you for being so awesome!
- Working with you every day is why I love my job! You rock! 

Thanks, customer
- Thank you for your original ideas, professionalism, and active participation in the development of our project.
- Our team is truly grateful for the valuable experience we have gained while working on such interesting tasks.
- It has been a real pleasure for our team to work with you on this project.
- Our common project added colour to our professional lives and taught us to think creatively.
It's really nice to work with people who have a clear vision of their goals and complete trust in us.

Links
- Cambridge Dictionary